Reforming of  copyright in EU and one of the questions concerned: enforcement
            In the light of coming copyright reforms in EU  the draft impact assessment concerns some important copyright issues. One of  them is enforcement.
            Pirated material can literally be sent by  everybody from everywhere to anybody anywhere. Moreover, infringements of  copyrighted content online have become do frequent that they are no longer  considered by consumers as illegal or even if illegal, as causing economic  harm. At the same time, given that technology allows for almost perfect copies  at low cost, piracy has become an even more profitable business. The exclusive rights that are  recognised, with the appropriate boundaries, should be meaningful in the online  environment, and the tools to enforce those rights should be available. At the  same time the framework should guarantee the protection of fundamental rights,  namely the right to property, the protection of personal data, the right to  privacy and to information as well as the freedom of expression of all  citizens.
            IPRED stipulates, in recitals (2) and (15) as  well as in Article 8(3)(e), that its provisions are without prejudice to the  protection of personal data. At the same time, neither IPRED, nor other pieces  of EU legislation contain specific provisions on the retention and disclosure  of personal data to copyright holders for the purposes of IPR civil  enforcement. The European Court of Justice has clarified that the Union's  acquis does not preclude Member States from imposing an obligation to disclose  to private entities or persons personal data of citizens in order to enable  them to bring civil proceedings for copyright infringements against these  citizens, but nor does it require those Member States to lay down such an  obligation. The CJEU has also clarified that rules concerning the retention of  data for civil enforcement of IPR purposes do not fall within the scope of  Directive 2006/24 on the retention of data. The articulation between rules on  gathering of evidence and identification of infringers and rules on protection  of personal data is therefore left to the Member States (provided that they  strike a fair balance between the various fundamental right protected by the  European Union’s legal order). However, it was reported, in particular in the  Consultation on the civil enforcement of IPR, that the articulation between the  different rules is often not provided in the Member States legislations which  is likely to affect the effectiveness of measures implementing Articles 6, 7,  and 8 while at the same time raising concerns in terms of protection of  personal data. This conflict has, for example, been acknowledged by the  Austrian Supreme Court in the decision “LSG vs Tele 2”: “As no explicit  provision exists which requires the storing of traffic data to disclose identities  and information to prosecute copyright infringers, the current right to  information is worthless as the data which would be required are not entitled  to be stored in the first place”.
            The problems are as follows:
            1) Right holders complain that the retention of  data, which is necessary to have access to the identity of infringers on the  internet, can either be impossible for copyright civil enforcement purposes or  too short to be useful in the framework of civil proceedings.
            2) In cases of copyright infringements committed  via the internet, internet service providers may often not be in a position to  disclose alleged infringer’s identities and contact details to right holders,  even in the context of judicial proceedings, because of the lack of legal basis  at EU and national level to disclose personal data.
            3) Moreover, even if intermediaries are willing  to provide contact details of their clients following a Court order, the  accuracy of these data is sometimes questionable. Many websites tend to operate  anonymously, i.e. they register fake “WHOIS” data and operate their business  through empty shell companies. The problem is often compounded by the fact that  some intermediaries offer services facilitating anonymous registration of  domain names or allowing the actual IP addresses of the infringing websites to  be hidden and generally provide services such as hosting without ensuring that  contact details are accurate and/or up to date. Right holders therefore  complain that they do not have access to more data in case of infringements.  The problems are particularly salient for infringers operating anonymously,  changing IP addresses rapidly and channelling the revenues they get from their  activity through empty shell companies.
            4) The lack of clarity concerning the  articulation between enforcement of IPR and protection of personal data is not  only likely to affect the effectiveness of provisions on the identification of  infringers, but it can also raise concerns in terms of protection of  fundamental rights of individuals to privacy and data protection (as enshrined  under Article 7 of the Charter of Fundamental rights of the European Union and  Article 8 ECHR, under Article 8 of the Charter of Fundamental right of the  European Union, and under Article 16 TFUE). It was reported that in some  instances right holders collect and process data, e.g. by monitoring of IP  addresses, involved into file sharing or even streaming practices, using  technical means that might not respect quality standards that guarantee the  correctness of the data. They sometimes use the data collected through the  execution of a Court order to “offer” out-of-court settlements to individuals  without having the intention to launch a procedure. As a consequence,  individuals might be exposed to possibly overzealous enforcement of IPR by the  respective right holders.
            The problem seems to stem from the fact that  there is no harmonised understanding of the types of intermediaries covered, of  the types of injunctions that be ordered against intermediaries, in what  circumstances they may be issued, under which conditions and within which  delays. For example, often courts appear to focus exclusively on internet  service providers (ISPs) as intermediaries on the internet. Some Member States’  courts have linked the question of granting an injunction against an ISP to the  establishment of some kind of responsibility of the intermediary which makes  the granting of preliminary injunctions against intermediaries very difficult.  There is a need to clarify how to articulate the possibility to impose  injunctions on intermediaries given the prohibition for Member States to impose  a general monitoring obligation on internet service providers which is also  part of the EU acquis. Furthermore, right holders complained that injunctions  against intermediaries in some Member States have an ineffective scope, insofar  as they only enjoin the intermediary from allowing exactly the same  infringement to happen (i.e. a continuation of the specific infringement by the  same infringer), whereas in practice it is quite possible that the same  infringer may engage in future infringements of the right owner’s title/product  and this is particularly challenging for the protection of copyrighted works  on-line. There are also doubts about the possibility to deliver injunctions on  a catalogue-wide or only on a title-specific basis, which is very relevant when  dealing with websites infringing copyright for a commercial purpose. It is not  clear either whether ex parte injunctions which are foreseen in IPRED are  possible when the recipient of the injunction is an intermediary. Finally, the  possibility to request injunctions against intermediaries established in  different Member States or to consolidate several actions in one jurisdiction  is also very limited.
            The lack of clarity concerning the extent to  which intermediaries can be involved does not only affect the effectiveness of  the protection of IPR but is also likely to raise concerns in terms of  protection of fundamental rights. It can for example not be excluded that an  injunction against an intermediary would constitute a restriction to the  freedom to conduct a business of the intermediary, in which case any such  limitation would have to be provided by law in accordance with Article 52 of  the Charter of Fundamental Rights. Such an injunction could also result in a restriction  of access to content and as such, may be considered as a restriction on the  freedom of expression and such a limitation would have to be provided by law in  accordance with Article 52 of the Charter of Fundamental rights as well. It  follows that an injunction with a broad scope or that lacks clarity as concerns  its exact scope and specificity in terms of measures that would have to be  implemented would raise serious concerns as to the requirement that any  limitation of a Charter right would have to be provided by law. Moreover, the  burden and cost of the implementation of the injunction imposed on an  intermediary can also be problematic.
            More particularly on the internet, it is  difficult to prove the exact scope of the infringing use and therefore the  actual damages that have occurred. As it turned out from the responses to the  Consultation on the civil enforcement of IPR, in some of the Member States  courts do not award the profit generated by the infringer (unjust enrichment).  Only 46 out of 62 respondents have indicated that unjust enrichment is taken  into account by national courts. As the Consultation on the civil enforcement  of IPR showed, right holders might refrain from litigation if they held the  court proceeding lengthy, costly and do not expect to get properly compensated  (51% of the respondents have indicated that they would refrain from litigation  because of such reasons.).