Digital Single Market: The Evidence
            
            Across the EU, as in most world jurisdictions,  certain uses of copyright protected works take place on the basis of exemptions  and limitations to copyright, which are contemplated in law in response to the  inability of the licencing markets to deliver contractual solutions (market  failure) or to support public policy objectives. In these cases, a defined  group of users does not have to ask for the authorisation of right holders and  enter into licencing agreements to carry out certain activities (for example,  cultural heritage institutions making copies for preservation purposes). In  some cases, exceptions are linked to the existence of licensing schemes, in the  sense that if a license agreement is in place, certain exceptions might not  apply. Given the current framework in the EU, the existence and scope of  exceptions to copyright varies in different Member States. Whilst this can have  a little relevance for the DSM in certain cases (e.g. exceptions for  broadcasting in hospitals and prisons), differences in the way Member States  implement exceptions can be problematic for activities where the cross-border  aspects or the European significance of a certain activity is relevant and  growing in importance, for instance in the area of education and research (for  example a recent study identified 253 cross-border higher education programmes  operating in the EU).
            Most exceptions to copyright foreseen in  European law remain optional for Member States to implement, resulting in a  fragmented landscape across the EU. Exceptions may or may not have been  transposed in national law, and their wording and scope can vary considerably.  The most recent development in this area is the Orphan Works Directive, which  introduced an exception for the use of orphan works by institutions like  libraries, museums and archives. This is one of the very few exceptions in EU  law that are harmonised and mandatory for all Member States. The DSM objective  could therefore warrant more harmonisation at EU level for certain exceptions,  as well as flanking measures to ensure that their implementation and  application do not keep acting as a barrier in the single market. Exceptions  must comply with criteria established by international copyright and trade  treaties (to which the EU and their Member States are parties), while solving  identified problems or objectives. Challenges, opportunities and options for  intervention are very specific to the different areas for which exceptions  exist. The scope for EU intervention will depend on the availability of  evidence and the maturity of given issues.
            With the development of new online services, a  sense of unfairness is perceived in the relations between Internet platforms  and right holders: there is a growing concern from certain stakeholders from  the creative sector regarding the lack of level playing field on the online  content market, due to uncertainties in the current legal framework which was  designed at a time when technology limited the ways content could be  distributed and made it easier to define the roles of different market players.  Today, the lines between hosting service providers and content service  providers engaging in the act of communication to the public of protected works  under copyright rules have become more difficult to distinguish. This legal  uncertainty could create distortions on the online content market where  platforms that make content available to the public without a licence compete  with licensed services for similar or equivalent services to the consumer. The  unclear legal situation can also make it hard for right holders to licence  their content with the platforms or obliges them to accept licensing conditions  that are below the potential value of the content.
            The fragmentation of EU law in the area of civil  procedure law makes it cumbersome for the rights holders to enforce their  rights across the EU. As an example, where local legislations implementing  article 8.3 of the InfoSoc Directive provide instruments for obtaining  injunctive measures against intermediaries whose services are used by a third  party to infringe a copyright or related right, these injunctions need to be  sought after in each Member State, with very little possibility to leverage on  the costs, time and/or efforts incurred in the first proceeding. The case of massively  infringing websites, often located outside EU, has created the need to develop  new types of actions to complete traditional enforcement measures. For  instance, “follow the money” approaches have been put in place in order to  reduce advertising revenues available to these infringing websites. Actions are  sought from intermediaries such as advertising companies or payment processors.  Whilst a follow the money approach has been implemented in a number of countries,  including in the EU, schemes are not available in all Member States.
            With the development of new online services, a  sense of unfairness has grown among stake holders regarding the split of the  revenues generated by works and performances online. This sense of unfairness is perceived in two areas:
            - In the relations  between Internet platforms and rights holders: there is growing  concern from certain stakeholders from the creative sector regarding the market  power of certain platforms in the online market, potentially able to impose  their conditions to consumers and SMEs. In addition to this market power, the liability  exemption provisions provided under the E-commerce directive to the benefit of  certain intermediaries acts, de facto, as a tool enabling platforms hosting  third party content, to provide services to the public equivalent to fully  licenced services (such as Spotify), without having to seek an authorisation  from the rights holders or negotiate the conditions of use of their contents.
            - In the relations  between the various rights holders: new means of exploitation question the current  shares of revenues between authors / performers, on the one hand, and producers  / publishers / broadcasters, on the other hand, and the need for new  remunerations and levies, or for a broader use of a collective management of  rights.